Shipping and Delivery
We offer FedEx Ground or USPS Priority Mail Free shipping every day on U.S. Most orders ship within 1-2 business days . Business days are Monday through Friday . Any expedited delivery requests that are placed Friday through Sunday will not be shipped until Monday. If the following Monday falls on a USPS recognized holiday, your order will be shipped on Tuesday.
- The shipping carrier and method will be determined based on the weight, dimensions, and destination of the order.
- Most orders placed before 3 PM EST will be shipped the same day. Orders placed after 3PM EST will be shipped the next business day, if available.
- If an item takes longer than 72 business hours to ship, it will be noted on the product page or you will be contacted about the delay.
Additional shipping costs may apply for orders shipping to non-contiguous U.S. locations, P.O. Boxes, and certain rural addresses. Customers will be contacted if additional fees are required.
Your Warranties and Representations
You warrant and agree that you have the right and legal capacity to enter into this Agreement and to adhere to its terms and conditions. You warrant that you are a human individual that is eighteen (18) years of age or older. You warrant that you will not access the Websites through automated or non-human means, whether through a bot, script, or otherwise. You warrant that you are not prohibited from assenting to this Agreement by any preexisting agreement. You warrant and represent that any and all information provided by you, including account and payment information are accurate and valid.
HOURS OF OPERATION
Customer Support Hours:
Monday – Friday 9am to 6pm EST
Sales Support Hours:
7 Days a Week 9am to 9pm EST
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We have a standard 24-48 hour processing time on all orders. Expect Products will be delivered in 2 Days after processing.
This processing time frame is subject to change due to sales or holidays.
**In order to avoid any delays in shipping please provide matching shipping & billing addresses.
FOR MORE DETAIL, PLEASE REVIEW OUR RETURNS POLICY.
Please email info@filterlo.com if you incurred an error when filling out your shipping details.