Privacy Policy
Introduction:
At Filterlo, ("Company" or "We"), we take your privacy seriously and are committed to protecting it through our compliance with this policy.
This policy explains the types of information we may collect from you or that you may provide when you visit our website and how we collect, use, maintain, protect, and disclose that information.
1. "What do we do with your information?"
When you make a purchase from our store, we collect certain personal information from you, such as your name, address, and email address. This information is necessary for the buying and selling process.
We also receive your computer's internet protocol (IP) address when you browse our store. This helps us gather information about your browser and operating system.
If you give us your permission, we may send you emails about our store, new products, and other updates as part of our email marketing efforts.
2. "Consent"
We obtain your consent in a variety of ways. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a
purchase, we assume you are giving us consent to collect and use this information for the purpose of completing that specific action.
If we need to use your personal information for any other reason, such as marketing, we will ask for your express consent or provide you with the opportunity to opt out.
"Withdrawing consent"
If you have previously given us your consent to use your personal information but have changed your mind, you may withdraw your consent at any time by contacting us at info@filterlo.com. This includes the use of your information for communication purposes, as well as the continued collection, use, or disclosure of your information.
3. "Disclosure of personal information"
In certain circumstances, we may be required by law to disclose your personal information. We may also disclose your personal information if you violate our Terms of Service.
4. "Shopify hosting"
Our store is hosted on the Shopify platform. Shopify provides us with an online e-commerce platform that enables us to sell our products and services to you.
Your data is stored through Shopify's data storage systems, databases, and the Shopify application. All of this data is securely stored on a server behind a firewall.
"Payment "
If you choose a direct payment gateway to complete your purchase, your credit card data is stored by Shopify. This data is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). The transaction data for your purchase is only stored for as long as is necessary to complete the transaction. Once the transaction is complete, the purchase data is deleted.
All direct payment gateways follow PCI-DSS standards, which are managed by the PCI Security Standards Council, an organisation made up of brands like Visa, Mastercard, American Express, and Discover. These standards help ensure the secure handling of credit card information by our store and its service providers.
For more information, you can read Shopify's Terms of Service (https://www.shopify.com/legal/terms) and Privacy Policy (https://www.shopify.com/legal/privacy).
5. "Third-party services"
Generally, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.
However, some third-party service providers, such as payment gateways and payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions. We recommend that you read their privacy policies to understand how they handle your personal information.
Please note that these providers may be located in or have facilities in a different jurisdiction than you or us. If you choose to use the services of a third-party service provider, your information may be subject to the laws of the jurisdiction(s) in which that provider or its facilities are located. For example, if you are located in Canada and your transaction is processed by a payment gateway in the United States, your personal information used in completing that transaction may be subject to disclosure under U.S. legislation, including the Patriot Act.
Once you leave our store's website or are redirected to a third-party website or application, this Privacy Policy and our website's Terms of Service no longer apply.
"Links to other websites"
Our store may contain links to other websites. When you click on these links, you will be directed away from our site. We are not responsible for the privacy practices of these other sites and encourage you to read their privacy policies.
6. "Security measures"
We take reasonable precautions and follow industry best practices to ensure that your personal information is secure and not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.
If you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is completely secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
7. "Cookies"
Below is a list of cookies that we use on our website. We have included this list so that you can choose whether or not to opt out of cookies.
_session_id: a unique token that allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit: no data is held; this cookie is persistent for 30 minutes from the last visit and is used by our website provider's internal stats tracker to record the number of visits.
_shopify_uniq: no data is held; this cookie expires at midnight (relative to the visitor) of the next day and counts the number of visits to a store by a single customer.
cart: a unique token that stores information about the contents of your cart.
_secure_session_id: a unique token used for secure sessions.
storefront_digest: a unique token that is used if the shop has a password to determine if the current visitor has access.
"Text marketing and notifications"
By entering your phone number in the checkout and initiating a purchase, subscribing via our subscription form, or texting a keyword, you agree to receive text notifications (including abandoned cart reminders) and text marketing offers from us. We will send no more than 15-20 text marketing messages per month. You acknowledge that consent is not required as a condition of making a purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications, you can reply with "STOP" to any mobile message sent from us or use the unsubscribe link provided in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered valid means of opting out. Message and data rates may apply.
For any questions, you can text "HELP" to the number you received messages from. You can also contact us for more information. If you wish to opt out, please follow the procedures outlined above
8. "Changes to this Privacy Policy"
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of the information we collect, how we use it, and under what circumstances, if any, we disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
9. "Contact information for questions or concerns"
If you have any questions or concerns about your personal information, or if you would like to access, correct, amend, or delete any personal information we have about you, please contact our Privacy Compliance Officer at info@filterlo.com. If you wish to file a complaint, you may also contact us at this email address.